Chris Caulfield, co-founded IntelyCare in 2014 after facing struggles as a nurse and a nursing union leader at a long-term care center. He and his colleagues were getting burned out due to mandatory overtime and shortstaffing, as they were unable to find per-diem agencies that could fill their shifts on short notice. A registered nurse and certified nurse practitioner, Caulfield teamed up with Ike Nnah, the center’s director of IT at the time, to create a mobile technology solution that could more efficiently fulfill lastminute and single-shift requests. IntelyCare helps to meet a real need that Caulfield found to have the biggest impact on positive patient outcomes and nurses’ work-life balance.
Under Caulfield’s guidance as chief nursing officer, IntelyCare earned its initial Joint Commission Healthcare Staffing Certification in August 2019; last year also saw the initial launch of its 2D, animation-based nurse education platform, which had over 60,000 course completions. And this past March, Caulfield led a team to design and launch the first Covid-19 certification course designed specifically for nurses; it saw over 300,000 certifications earned in its first three weeks.
Caulfield is greatly inspired to improve work-life balance for nursing professionals, which “ultimately results in better patient care for thousands of elders throughout the country in skilled nursing facilities,” he says. He plans for IntelyCare to continue entering new markets around the country and expanding its offerings to provide interactive nursing education products.