Ike Nnah is co-founder and chief technical officer of IntelyCare, an online staffing platform for nurses and CNAs that uses an AI-powered mobile app to link them with jobs. The Quincy, Massachusetts-based firm operates in seven states and raised $10.8 million in a series A funding round last November.
IntelyCare began business about 3½ years ago. Nnah says its recruitment process is mostly automated, but there are points where there is a human touch — including an interview with a recruiter and a contact after a worker gets his or her assignment.
Nnah says IntelyCare started in the home healthcare space with consumers as the customer, but found that consumers weren’t adopting the technology. So the firm pivoted to the B2B space. However, Nnah was familiar with the B2B side, having started his career at a medical software company working with hospitals on technology projects. What is his philosophy about his job?
What is his philosophy about his job?
“I put it into two buckets: failure and team,” Nnah says. Don’t be afraid to fail, he says. “The key is, what did you learn from your failure?”
The second bucket is the importance of the right team.
“We’re growing so fast because we have an amazing team. I’m a big proponent of putting together the right individuals, and trusting their judgment,” he says. If there’s a weakness, bring in a team member who has strength in that area.